The integration of Pin Payments with HirePOS offers a streamlined solution for businesses to store cards securely and charge or refund card payments efficiently. Pin Payments presents a competitive fee structure of 1.60% + .30c for domestic cards (Mastercard and Visa), with no charges applied to voided pre-authorisations released back to customers. By integrating Pin Payments with HirePOS, payment records are automatically generated within the system, which eliminates the need for manual data entry and simplifies the bank reconciliation process. This integration ensures that funds are received promptly, avoiding delays typically associated with traditional bank transfers.

• Secure card storage

  • Allow customers to submit a card remotely for secure storage via the {CustomerInformationForm} email or SMS placeholder.

  • Allow customers to submit a card remotely for secure storage when paying an Invoice via the {ViewButton} email placeholder or receiving via the {InvoiceLink} SMS placeholder.

  • Store cards in person at the counter via the Pin Payment screen.

• Card payments and refunds

  • Allow customers to pay by card remotely via the {ViewButton} email placeholder or {InvoiceLink} SMS placeholder.

  • Charge or Refund cards in person at the counter via the Pin Payment screen.

  • Charge or refund a securely stored card.

  • Allow customers to pay on checkout via the Online Store.

• Pre-auth with Pin Payments

  • Issue a Pre-Auth with Pin Payments at the counter to withhold card funds for bond security purposes up to 7 days at a time.

For comprehensive information regarding setup instructions, please refer to the following articles:

• Sign up for Pin Payments

• Set up Pin Payments in HirePOS

Card surcharging is a feature that allows for extra charges on sales/hire records when customers opt to pay by card. This feature is applicable for emailing sales records, in-person payments, and online store transactions. It is important to note that surcharges do not apply to invoices that are exported to external accounting systems.

When setting up a Card Surcharge item, ensure that the following requirements are met:

• Must be a Non-Stock item

• Must have a Non-time based Selling Unit

• Must not be a percentage charge item

To create a Card Surcharge item, follow these steps:

1. Navigate to Setup > Items

2. Click on New Item

3. Provide a Description and set the Item Type to Misc

4. Enable Non-Stock in the Configuration pane

5. Set the unit and save changes

To activate surcharging via the Pin Payments API, follow these steps:

1. Navigate to Setup > Preferences > Accounting Integration & Other API's > Pin Payments

2. Check the Enable Surcharging box

3. Select the Card Surcharge item as the Surcharge % Item

4. Enter Surcharge (%) and/or Fee ($) values

It is crucial to ensure that you are utilising the Pin Payments API for surcharging rather than the Payment Link. It is advisable to test surcharges by creating a sample booking and verifying the surcharge amount prior to full implementation.

By leveraging the integration of Pin Payments with HirePOS, businesses can significantly enhance their payment processing efficiency and ensure seamless transactions with their customers.