Pin Payments via Email

Edited

This document provides comprehensive instructions on how to customize email templates and settings in HirePOS to facilitate efficient communication with customers.

Add View Button to Email Template

To add a "View Invoice" button to email templates, follow these steps:

  1. From the main menu strip at the top, navigate to Setup > Preferences > Email Templates & Settings.

  2. Choose the primary email template used for invoices or click the Other Email Templates button to set up a new template.

  3. Click on the Insert Placeholder dropdown next to the Email Message section.

  4. Select the {ViewButton} placeholder from the dropdown.

  5. Ensure all template details are correctly filled out.

  6. Click the Save Settings button to save your changes.

Note: There may be limitations on card payments; it is advisable to verify with the card provider.

Display Pay Now Button for Invoice Mode Only

For scenarios where payments are to be made only after finalizing a job as an invoice, follow these steps to display the "Pay Now" button for invoice mode only:

  1. From the main menu strip, go to Setup > Preferences > Email Templates & Settings.

  2. Click on the Placeholder Settings button located at the bottom.

  3. In the {ViewButton} Placeholder Settings section, check the Display 'Pay Now' button for Invoice mode only checkbox.

  4. Click the Save Changes button to apply the setting.

Following these steps will ensure that the "Pay Now" button on the HirePOS website will only be visible for invoices.

What the Customer Sees

When the customer makes a payment for a booking (or quote/invoice, etc.) from an email, the Pay by Card pop-up window is displayed with the total amount outstanding from the booking. The surcharge amount is also calculated and added if surcharging is enabled in the Pin Payment configuration.

If the booking requires a deposit and the deposit due date has been set, the Pin Payment window will show the deposit amount instead of the total amount.

The customer can also change the amount they wish to pay by typing in the Amount field, and the Pin Payments window will update the surcharge and total accordingly.

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