Xero Exporter (Overview)

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The Xero Exporter feature in HirePOS enables users to push Invoices, Payments, and Purchase Orders to Xero. Additionally, it allows for the import of Payments back from Xero.

Filters

Clicking the Filters button will display some additional filtering options.

  • Search for Branch – Filters results by the selected branch

  • Search for Invoice Category – Filters results by the selected Invoice Category  

  • Hide Completed – Hides sales records that have already been exported.

    • This is enabled by default, so if you want to see exported invoices then simply switch this filter OFF.

  • Exclude ‘On Hire’ Invoices – Prevents Invoices that are currently on Hire from being displayed

    • Except First Invoice – Shows On Hire Invoices that have not been roll over for the first time yet.

Common Xero Export Errors

Refer to the Common Xero Export Errors article for troubleshooting guidance: https://docs.hirepos.com/en/articles/2312641

Xero Uptime and Status

Although uncommon, occasionally Xero can experience technical issues. Some of these issues may be related to the API connection between HirePOS and Xero (what HirePOS uses to export / import with Xero).

If you are having trouble connecting with Xero from HirePOS (for example, are getting a "504 Gateway Time-Out" error), it is worth checking the Xero API Status Page to see Xero has recorded an incident, and have published any estimated recovery time.

Xero's API Status Page can be found here: https://status.developer.xero.com/

By following these steps and best practices, you can ensure a smooth and accurate integration between HirePOS and Xero using the Xero Exporter feature.

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