Delivery Address

You can enter or change the delivery address on any Quote, Booking or Invoice in HirePOS.

Delivery addresses can be entered manually, selected using Address Search, copied from a customer, or selected from saved locations.

You can also enter a different pickup address if the equipment will be collected from another location.

Entering or Changing a Delivery Address

Open the Quote, Booking or Invoice.
Click the delivery address area to open Delivery/Pickup Details. The location of this control may vary between Desktop and Tablet layouts.
Enter or select the delivery address using one of the available methods.
Confirm the address, postcode and Zone if applicable.
Click Done.

Ways to Select a Delivery Address

Enter the Address Manually

Enter the street address, city and postcode directly into the Delivery/Pickup Details fields.

If you use Zones for delivery scheduling or pricing, select the correct Zone as well.

Typing a city or postcode manually does not automatically select a zone.

Use Address Search

HirePOS Address Search provides matching address suggestions as you type, helping you find and select the correct address.

When you select an Address Search result, HirePOS also looks up the corresponding delivery zone using the city/postcode information.

To enable Address Search, go to Setup > Preferences > Modules and enable the Address Search module.

Address Search can also be used in other areas of HirePOS, including customer setup.

Use Customer Billing Address

Click Use Customer Billing Address in Delivery/Pickup Details to copy the customer's saved billing address into the delivery address fields.

Important: This also copies the customer's saved Zone. It does not look up a new zone using the copied city or postcode.

If the customer's saved Zone is blank or incorrect, select the appropriate Zone manually or reselect the City from the dropdown.

You can maintain the customer's default address and Zone under Setup > Customers.

Select a Saved Location

For addresses you deliver to regularly, use a saved Delivery/Pickup Location.

Locations can be:

Customer-specific: Associated with an individual customer.
Global: Available across multiple customers.

Selecting a saved location fills in its stored address details, including its Zone.

To create or edit locations, go to Setup > Delivery/Pickup > Locations.

Select a Preset City/Postcode

If you have configured a City / Postcode List, select the City from the dropdown in Delivery/Pickup Details.

HirePOS will populate the associated postcode and Zone where configured.

To manage these entries, go to Setup > Delivery/Pickup > City / Postcode List.

See City/Postcode List.

Select Another Customer as the Delivery Customer

You can also choose another customer from the Customer/Name dropdown in Delivery/Pickup Details.

This can be useful when the delivery recipient differs from the billing customer.

The selected customer is linked to the sales record as a secondary customer, and their address details can be used for delivery.

Selecting a delivery customer or contact does not automatically perform a fresh zone lookup. Check the Zone field and adjust it if required.

Using Delivery Zones

Zones allow you to group geographical areas for delivery planning and zone-based pricing.

If the Zone dropdown is not visible in Delivery/Pickup Details, click + Country/Zone near the Postcode field.

Depending on how the address was selected, the Zone may already be populated.

If you change the delivery address, check that the selected Zone is still correct.

If you use zone-based delivery charges, select the correct Zone before adding the delivery charge item. HirePOS uses that zone to select the matching selling unit and rate when the item is added.

For full details, see Zones.

Using a Different Pickup Address

By default, HirePOS assumes equipment will be picked up from the same location it was delivered to.

If collection will occur at another address:

Open Delivery/Pickup Details.
Expand Pickup (If Different).
Enter or select the alternative pickup address.
Set the pickup Zone if required.
Click Done.

You can also copy the primary delivery address into the pickup address fields and adjust the details as needed.

The pickup zone can be used for planning and organising pickups.

Note: Automatic zone-based selling unit pricing uses the primary delivery zone, not the separate pickup zone. If you need a pickup charge based on a different zone, select the appropriate selling unit manually on the charge item.