Meter Readings (Overview)

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Meter Readings let you track usage for metered items such as vehicles and machinery. Readings can be used to monitor usage, schedule maintenance, and calculate usage-based charges.

Recording Meter Readings

Meter readings can be recorded from:

  • Invoices — enter Meter From and Meter To readings. Usage is calculated from the difference.

  • Maintenance Records — record the reading when servicing an item.

  • Inspection Checklists — capture readings during inspections.

  • Meter Readings — go to Maintenance > Meter Readings, select an item, then click New Meter Reading.

  • GPS Tracking — where a compatible GPS integration is configured, use GPS Meter Reading to retrieve the current reading.

The item search on the Meter Readings page only displays items configured as Metered.

New Meter

If an item's meter is replaced or reset, record the change so HirePOS can correctly track readings from the new meter.

When creating the relevant Maintenance Record, enter the final Next Service reading for the old meter and use Options > New Meter (Replace Faulty).

For more information, see: https://docs.hirepos.com/en/articles/2647553.

Import Meter Readings from a CSV File

To import readings in bulk, go to Maintenance > Meter Readings > Options > Import Meter Readings CSV File.

Your CSV file must:

  • Have headings in the first row.

  • Include Reading Date and Meter Reading.

  • Use valid dates/date-times and numeric meter readings.

  • Be no larger than 800 KB.

For multiple items, include either Code or GPS Reference to identify each item. Do not use both. Each value must uniquely identify an item.

For one item, select the item on the Meter Readings page before opening the import. All imported readings will then be assigned to that item, so Code or GPS Reference is not required.

To import, choose your CSV file and click Preview Data. Review the preview and match the CSV columns to the appropriate fields, then click Import Data and confirm the import.

Note that imports cannot be undone. Additionally, duplicate readings with the same item, reading date, and meter reading are skipped.

For more information, see: https://docs.hirepos.com/en/articles/2338497

Viewing Meter Readings

Go to Maintenance > Meter Readings and select an item to view its Last Meter Reading and recent reading history.

The history can include readings from invoices, maintenance records, inspection checklists, and manually entered meter readings. Up to the latest 50 readings are displayed and can be sorted by Record Type, Ref, Reading Date, Meter Reading, or Next Service.

The Last Meter Reading is based on the highest applicable reading recorded across these sources, taking meter replacement dates into account.

Setting an Item as Metered

  1. Go to Setup > Items and open the item.

  2. Select the Configuration tab.

  3. Enable Metered, then click Save.

Charging Customers for Meter Usage

Set Up Meter Charges

  1. Go to Setup > Selling Units and create or edit a unit.

  2. Enable Metered and select the applicable Meter unit.

  3. Then open the item under Setup > Items > Rates/Prices and add the metered selling unit.

Charge for Meter Usage

  1. On the invoice, open Options > Meter Readings

  2. Enter or verify the From and To readings.

  3. Select the applicable item under Copy meter usage to, then save the readings.

The calculated usage can then be applied to the invoice.

Setting Up Excess Meter Charges

Excess charges based on meter readings can be configured for scenarios like charging per kilometre after a certain threshold.

For more info, see https://docs.hirepos.com/en/articles/2326913.

Troubleshooting an Incorrect Meter Reading

HirePOS uses the highest applicable meter reading when determining the current reading. This means an incorrectly high reading can continue to appear even after lower, correct readings are entered.

For example, for an item with readings of 100, 200, 300 and 400 hours, but the 200 reading was accidentally entered as 2,000, the 2,000 will be treated as the highest reading and entering a new correct reading of 400 will not override it.

To correct this, the original incorrect reading must be located and removed.

To find the incorrect reading:

  1. Go to Maintenance > Meter Readings and select the item.

  2. Sort Meter Reading from highest to lowest.

  3. Use Record Type and Ref to identify where the reading originated.

  4. Correct the reading in its original record, such as the invoice, maintenance record, inspection checklist, or Meter Reading entry.

  5. Return to Meter Readings and confirm the correct reading is displayed.

Manually entered Meter Reading records can also be deleted directly from the reading history.

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