In order to enhance your reporting capabilities, you may find it necessary to request significant modifications to your report template. These customisations are to be performed professionally by HirePOS to ensure quality and compatibility. This document outlines the steps to effectively submit a custom request and receive a Quote for the work.

To initiate a request for custom report template changes, please follow the steps outlined below:

1. Navigate to Help > Get Support or Contact Us.

2. Select Custom Work (billable).

3. Click the Open web chat link to reach out via web chat if you haven't already spoken with someone from the team. This will help us clarify whether customisation is indeed required.

4. If you've discussed with a team member and confirmed that customisation is needed and you are willing to pay for the work, then toggle on the option:
   "I’ve checked the help guides and/or used web chat, and I still need help."

5. Click Next at the bottom right of the page.

6. Provide the necessary details regarding your request, then click Submit at the bottom right.

We will put together a quote for the work and email it through for acceptance. By following these steps, you can ensure that your request for custom report template changes is submitted correctly and efficiently.