What to Do If Your HirePOS User Account Is Compromised

If you believe your HirePOS account has been compromised, take immediate action to secure it and your email account. Here are the most important steps:

Your email is the gateway to resetting your HirePOS password. If someone gains access to your email, they could reset your HirePOS password. Follow these instructions to secure your email account:

• Google Account: Google Recovery Guide

• Microsoft Account: Microsoft Recovery Guide

Once your email is secured, change your HirePOS password. Choose a strong, unique password that is different from those used on other sites.

For added security, use the "Sign in with Google" or "Sign in with Microsoft" option to link your HirePOS account. This limits future logins to the selected single sign-on method, providing an additional layer of security.

Enable MFA on your email or sign-in provider (Google/Microsoft) to add another layer of protection. This ensures that even if your password is compromised, your account remains secure.

Review your HirePOS user timeline for any unauthorised actions or suspicious activities. If you notice anything unusual, report it immediately.

If you're still concerned or notice any unwanted actions, contact HirePOS support through our online chat at hirepos.com.au (chat widget at bottom-right). We're here to help.