Update Subscription Billing Information

This document provides a step-by-step guide on how to update your subscription billing information, including your address, phone number, and payment card details in HirePOS.

To begin the process of updating your billing information, please follow the steps outlined below:

1. Click the user icon located at the top-right corner of the HirePOS menu bar.

2. Select the Subscription option to navigate to the HirePOS Subscription page.

3. On the Subscription page, you will find two tabs: Invoices and Billing Information. Click on the Billing Information tab.

4. Review the current billing details that we have on record.

5. If any changes are necessary, click the Update Billing Information button located at the bottom of the page. This action will open a new web browser tab for the Customer Information Form.

6. The Customer Information Form will display any existing information as greyed-out placeholder text. Enter the updated information into the relevant fields as required.

7. Once you have made the necessary updates, click the Submit Form button located at the bottom-right of the page.

After submitting your updated information, we will review and accept the changes, typically within 24 hours during business hours (Monday to Friday).

For further assistance, please refer to our support documentation or contact our customer service team.