Invoice Numbers

The following guide examines how Invoice numbers work in HirePOS and how to troubleshoot sequencing issues.

• Automatic Incrementing: Invoice numbers in HirePOS automatically increment from the highest existing number in the system.

• Character Limitations: Invoice numbers can only contain numeric characters. Letters and special characters are not permitted.

• Consistent Numbering: The invoice number remains the same throughout the entire transaction cycle. For example, if you create Quote #123, it will remain as Booking #123 and Invoice #123 upon completion of the hire.

If you encounter an incorrect invoice number or a disrupted sequence, you can address the issue using the following methods:

1. Identify the Incorrect Invoice: Locate the invoice with the incorrect number.

2. Update Subsequent Invoices: Adjust the invoice number and update all subsequent invoices created after the error. This is feasible if the issue is recent and affects only a few records.

3. Consider Previous Transactions: If invoices have already been sent or the problem has persisted for a longer time, comprehensive manual corrections may be challenging.

1. Access the Setting: Navigate to Setup > Preferences > Restrictions.

2. Set a Maximum Invoice Number: Adjust the maximum invoice number (e.g., setting it to 1000) to prevent any new invoice numbers from exceeding this limit.

3. Unused Numbers: When creating the next invoice, HirePOS will search for any unused invoice numbers below the maximum you've set.

• Lock the Invoice Number Field: To minimize the risk of manual changes causing sequence issues, lock the invoice number field on the invoice screen. This option is also located in Setup > Preferences > Restrictions.

By following these guidelines, you can maintain a consistent and orderly invoice numbering system in HirePOS, ensuring clarity and accuracy in your records.