500 Error

Encountering a 500 Internal Server Error can be frustrating, but fear not! Below are steps to help you troubleshoot and resolve this issue in HirePOS.

The 500 Internal Server Error is a generic HTTP status code indicating an issue on the website's server without specific details on the problem.

Ensure you haven't used characters like < > in form fields, as HirePOS servers restrict such data for security reasons.

Check if you are submitting large data or files exceeding 4Mb, as HirePOS limits data transfer for security. Keep file sizes within the specified limit.

If other pages work fine, it might be an unhandled error. Report the steps leading to the error to hirepos@hirepos.com.au for a detailed error update in the app.

In rare cases, server outages can occur. Check the system status page at https://status.hirepos.com for updates. If a server issue is confirmed, rest assured our team is working to resolve it promptly.

If the issue persists, you can also try logging in at app2.hirepos.com as an alternative access point.

By following these steps, you can effectively troubleshoot and resolve the 500 Internal Server Error in HirePOS. If you need further assistance, feel free to reach out to our support team for prompt help.