The Invoice Message feature in HirePOS allows you to add notes or instructions for customers at the invoice level.

You can set a default Invoice Message for new Sales/Hire records, create alternate message templates, or customise the message on an individual record.

To set a default message for new Sales/Hire records:

1. Navigate to Setup > Preferences > Sales.

2. Locate the Invoice Message (Default) field.

3. Enter the message you want to use by default.

4. Click Save Changes.

The default Invoice Message will be used for new Sales/Hire records. New customer girl You can edit or replace the message on an individual record without changing the default message in Preferences.

You can also set an Invoice Message for an individual customer.

When creating a new Sales/Hire record for a customer, their customer-specific Invoice Message takes priority over the default message configured in Sales Preferences.

If the customer does not have an Invoice Message, HirePOS uses the default Invoice Message as usual.

If you regularly use different invoice messages, you can create alternate templates to avoid entering the same text repeatedly.

1. Navigate to Setup > Preferences > Sales.

2. Click Other Message Templates beneath the Invoice Message (Default) field.

3. Create your alternate message template in the message templates screen.

4. Save the template.

Note: Clicking Other Message Templates also saves any changes currently entered on the Sales Preferences page.

To use a different Invoice Message on an individual record:

1. Open or create a Sales/Hire record.

2. Locate the Invoice Message field.

3. Click Message above the field to open the available message options.

4. Select the message template you want to use.

5. Review or edit the message as required.

6. Save the Sales/Hire record.

This allows you to use different messages for individual customers or invoices without updating your default Invoice Message.

• Default Invoice Message: Automatically provides the standard message for new Sales/Hire records, unless customer-specific message is present.

• Customer Invoice Message: A message associated with an individual customer that takes priority over the business default.

• Alternate Message Templates: Allow you to reuse different messages for specific situations.

• Custom Invoice Message: Allows you to enter or edit a message directly on an individual Sales/Hire record.

Use Invoice Messages for information that applies to the invoice as a whole. For notes relating to a specific item, use the Item Message feature instead.