Return Slips

Edited

Return Slips are vital documents that confirm the return of hired goods to customers, particularly in instances of partial returns. This document serves as a comprehensive guide on how to generate and preview Return Slips within the HirePOS system.

Generating Return Slips

Return Slips are created based on specific return dates and times. In cases where multiple items are being returned on different dates, the Return Slip will reflect information based on a single return date. For a complete overview of all hires and returns, it is recommended to refer to the Contract/Tax Invoice.

If your business frequently handles partial returns and requires the display of hire/return dates for each line item on the Contract/Tax Invoice, you may want to consider customizing the PDF template to include this information.

Previewing a Return Slip

To preview a Return Slip, follow these steps:

  1. Access the Invoice screen in HirePOS.

  2. Click the dropdown arrow next to the Preview button.

  3. Select the Return Slip option.

If there is only one Hired To Date, you will be directed to the Return Slip preview, where you can proceed to email or print the document. In cases where there are multiple different Hired To dates, you will be prompted to choose a specific return date to preview. Please note that only items with the same Return Date will be displayed on the Return Slip, not all items from the Invoice.

Troubleshooting

If any items are missing from the Return Slip, it may be due to the following reasons:

  • The Invoice and Item Line lacking a Hired To date.

  • The items in question having different Hired To dates than the selected return slip date.

Ensure that all relevant information is accurately entered to generate precise Return Slips.