Undo a Return

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This guide provides a comprehensive overview of how to undo returns in HirePOS, including both whole invoice returns and partial returns. By following the outlined steps, you can ensure accurate record-keeping and manage your hires effectively.

Undoing a Whole Invoice Return

If you have returned an entire invoice by populating the "Hired To" field, follow these steps to undo the return:

  1. Remove the "Hired To" date from the field by selecting it and pressing backspace or delete on your keyboard.

  2. Click Save to apply the changes.

Undoing a Partial Return Using Sales/Hire > Returns Tool

If you have recorded a partial return using the Sales/Hire > Returns tool, follow these steps to undo it:

  1. Navigate to the relevant invoice.

  2. Uncheck the option labeled "Retain existing 'Item' Hire dates when Invoice Hire dates are altered" below the Hired From/To Dates banner. This ensures that all line items follow the master dates at the invoice level.

  3. Remove the "Hired To" date from the field by selecting it and pressing backspace or delete on your keyboard.

  4. Click Save to save the changes.

By following these steps, you can effectively undo returns in HirePOS and maintain accurate records of your hires.