Undoing a Dispatch (Undo On-Hire)

Whether you have entered a hire date directly or utilized the Sales > Dispatch tool, the following steps will assist you in effectively clearing the Hired From date.

If you have entered a date in the "Hired From" field directly in your sales record or by using the Copy or Now buttons, you can follow these steps to undo the hire:

1. Remove the Hired From date from the field by selecting it and pressing backspace or delete on your keyboard.

2. Remember to press Save when complete.

If you have used the Sales > Dispatch tool, your invoice and all items on it will have a Hired From date assigned. To undo the dispatch, follow these steps:

1. Navigate to the specific Invoice.

2. Uncheck the option in the banner below the Hired From/To Dates labelled "Retain existing 'Item' Hire dates when Invoice Hire dates are altered." This ensures all line items follow the master dates at the invoice level.

3. Remove the Hired From date from the field by selecting it and pressing backspace or delete on your keyboard.

4. Press Save.