Additional User Pricing

This document provides detailed information on user accounts, permissions, and user management in HirePOS.

Each user account in HirePOS is unique and comes with specific security settings and user preferences. User login events, changes made to sales records, and other activities are logged against the user account for tracking purposes.

Every individual using HirePOS must have their own login account, except for scenarios where multiple users share a 'front counter' computer at the point of sale.

In situations where different staff members share a front counter computer, they do not log in and out of HirePOS individually. Instead, they use the same account for the device throughout the day.

It is recommended to set up a user account for each front counter computer, such as Front Counter 1, Front Counter 2, etc.

The number of active users in your system is calculated monthly. Inactive users do not count towards user charges. Depending on your plan, there may be included delivery-only or signature pad users.

Each HirePOS pricing plan allows for a specific number of active users. If you exceed this limit, you will be migrated to a higher-tier plan or charged extra for additional users.

Inviting new users to HirePOS requires an Administrator role. It is recommended to use business domain email addresses for user accounts. Alternatively, personal email addresses can be used.

Users can be invited via email, and single sign-on options like Microsoft or Google accounts can be utilized for enhanced security.

To invite a new user, go to Setup > Preferences > Users, enter the user's email address, and send an email invitation. The user can set up their login and permissions accordingly.

User permissions in HirePOS allow for fine control over the areas accessible to general users. User roles determine the level of access and functionality available to each user.

Roles can be assigned by going to Setup > Preferences > Users, selecting a user, and setting their roles and permissions accordingly.

All user accounts are linked to a unique email address. Admin users have the ability to modify roles, set default email templates, and view user history for each user.

To manage user accounts, navigate to Setup > Preferences > Users.

Staff members and users can be linked by ensuring their email addresses match. This linkage allows for automatic selection of staff when creating new records.

To link staff and users, go to Setup > Staff and set up a new staff member with the same email address as the login email.

Managing user accounts, permissions, and roles is crucial for maintaining security and efficiency in HirePOS. By following the guidelines outlined in this document, administrators can effectively set up and manage user accounts to ensure smooth operations within the system.