New Email Address

If you, as a user, have a new email address that you want to use to log into HirePOS, or if the business as a whole has changed email address/domain, you will need to make some changes in HirePOS to make sure things continue to work with your new email addresses.

The email address for user logins uniquely identifies the user and cannot be edited. To change the email address of an existing login, you need to send a new user invitation to the new email address, set up the new user, and then make the old user inactive.

1. Go to Setup > Preferences > Users, enter the new email address in the Invite User field at the top and then click Email User Invitation.

2. After receiving the User Invitation email at the new email address and submitting the User Invitation form, the new user will now appear in the Setup > Preferences > Users list.

3. Click the new user to edit, and set the Roles (Admin or General User etc.) and set Permissions and Security settings as needed, check the box to Confirm the new user, and save the changes.

4. An Admin user can make the old user inactive by editing the user details and clicking the Option dropdown at the top-right of the user details screen, then Make User Inactive.

If your business changes its main email address or domain name, there are several areas in HirePOS that you may need to update, including:

• Setup > Business Details

• Setup > Staff

• Setup > Preferences > Users (Invite new users and make old ones inactive)

• Setup > Preferences > Email Templates and Settings

• Setup > Preferences > Email Templates and Settings > Other Email Templates

• Setup > Suppliers (in the case of delivery drivers with company email addresses)

• Setup > Branches (in the case of multi-branch companies)

• Setup > Preferences > Online Store > Checkout (Notification in the case of online store)