Change Password

Edited

In this guide, you will learn how to change your user login password on the HirePOS v5 web app.

Changing Your Password

To change your password, follow these steps:

  1. Click your initials at the top right corner of the HirePOS v5 web app to open the User Profile popup.

  2. Click the 'Change Password' button to be redirected to the Manage Account screen.

  3. Enter your current password.

  4. Enter your new password. Remember that passwords must typically contain at least 6 characters, including letters, numbers, and special characters like !@#$%.

  5. Re-enter your new password to confirm.

  6. Click 'Change Password' to complete the password update.

Forgot Your Password?

If you forget your password, please note that passwords are encrypted and cannot be retrieved. You can use the 'Forgot Password' link on the HirePOS v5 login screen to reset your password.

If you are logging in with your Microsoft or Google account, the 'Forgot Password' link will not work. In this case, you must manage your login credentials through the respective Single Sign-On (SSO) providers.

Password Recommendations

For security purposes, consider the following recommendations when creating a password:

  • Use a minimum of 12 characters.

  • Include at least 3 of the following 4 elements in your password: 1 uppercase letter, 1 lowercase letter, 1 number, or 1 special symbol.

  • Consider using a passphrase (a sequence of words) as it is easier to remember and more secure due to its length.

  • Ensure your password is unique to your HirePOS account and not used elsewhere.

  • Avoid using personal information such as names, birthdays, and phone numbers in your password.

  • Never share your password via text or email.

For added convenience and security, you may also consider using the Microsoft or Google sign-in method as an alternative to traditional password-based logins.