This document outlines the steps to make a user inactive and the process for reactivating an inactive user within the HirePOS system. Proper management of user access is essential for maintaining the security and integrity of your system.

To make a user inactive, follow these steps:

1. Go to Setup > Preferences > Users.

2. Click on the login user whose details you wish to edit.

3. Click the Options menu located at the top right corner.

4. Select Make User Inactive.

5. Confirm the action by clicking Make Inactive at the prompt.

Once these steps are completed, the user will be moved to the Inactive tab. Please note that if there is another staff member with the same email address as the login user, that staff member will also be made inactive.

The user's history audit trail will record the date and time when the user was deactivated.

It is important to understand that reactivating an inactive user is a process that cannot be undone by yourself. Therefore, it is recommended to make a user inactive only if you have no intention of using that email address again.

If you need to reactivate a user, please send your reactivation request to us via email at hirepos@hirepos.com.au.

Please note that reactivation requests cannot be submitted through web chat.

By following these steps, you can effectively manage user access and ensure the security and integrity of your HirePOS system.