Selling Units in the Online Store

In this guide, we will walk you through the process of managing selling units in your online store to ensure a smooth and accurate customer experience.

If you have an online store that does not display prices, you can modify this setting by going to Setup > Preferences > Online Store and unchecking the options for showing item prices and total prices.

Depending on your business setup, you may have specific selling units and prices assigned to items that you do not want to offer in your online store. This could include special pricing like Each price, Half Day rate, or Weekend Rate that are only applicable in certain situations.

To prevent certain selling units from being available in your online store:

1. Navigate to Setup > Preferences > Online Store.

2. Click on Setup Store Items.

3. Go to the Selling Units tab.

4. Deselect any selling units that you do not want to be usable in the online store.

After making these changes, visit your online store from a customer's perspective to ensure that the deselected selling units are no longer accessible.

If you encounter the following issues, here are some solutions:

If a selling unit is not available for a specific item, you may need to set up a price entry for that unit in Setup > Items. Refer to our guide on Item Prices / Rates for detailed instructions.

If the online store is choosing the wrong selling unit for a hire period, it could be due to incorrect or conflicting selling unit configurations. Selling units can be complex, so take your time to set them up correctly. Review our articles on Selling Units for guidance and consider removing unnecessary units from items or the online store.

By following these steps and solutions, you can effectively manage selling units in your online store and provide a seamless shopping experience for your customers.