Confirmation Emails

This document provides instructions on how to set up email notifications for online store orders in HirePOS.

When an online store order is completed and submitted, two emails are sent - one to your business email address and one to the customer. The email sent to your business email is system-generated and cannot be customized. However, you can specify the email address the notification is sent to by following these steps:

1. Log in as a HirePOS Administrator user.

2. Go to Setup > Preferences > Online Store > Checkout tab.

3. Enter the preferred email in the Your Notification Email box.

4. Click the Save Changes button.

If no email address is specified, notification emails will be sent to the email address entered in Setup > Business Details.

To set up a custom email notification to the customer, you need to create an Other email template. Follow these steps:

1. Go to Setup > Preferences > Online Store > Checkout tab.

2. Select the email template from the Customer Notification Email dropdown towards the bottom.

3. Click the Save Changes button.

This template will now be used to send a confirmation to the customer's email address they entered during checkout.