Activated Modules not showing in Main Menu

When using HirePOS, it is essential to ensure that modules are correctly activated to access their functionalities. If you encounter issues where enabled modules are not visible or accessible, follow the steps below to troubleshoot and resolve the problem.

If you have enabled modules in HirePOS but cannot see any options for them, the first step is to re-activate the module. To do this, navigate to Setup > Preferences > Modules. Make sure the module is enabled and click on Save Changes to apply the activation. Without saving the changes, the activation will not take effect.

Many modules in HirePOS require specific permissions, typically granted by an Administrator user. If you are not an Administrator and cannot access certain modules, request the necessary permissions from your Administrator. Permissions can be managed in Setup > Preferences > Users.

If you encounter the message "No Matching email" in Setup > Preferences > Users while logged in, you may face issues accessing modules like the Banking tab, even with correct permissions. To resolve this, ensure that your login email matches a staff member's email in Setup > Staff. This linkage between your login and staff member email addresses resolves the access issue.

Additionally, check for any Inactive Staff accounts that share the same login email as your account and deactivate them to prevent conflicts.

By following these troubleshooting steps, you can effectively address module activation issues in HirePOS and ensure seamless access to all enabled functionalities.