In the rental industry, offering a Damage Waiver helps protect equipment and streamline compensation. This guide outlines how to configure a Damage Waiver in HirePOS for automation and accurate calculations.

1. A non-stock item (e.g., "Damage Waiver") represents the charge.

2. Its value is calculated as a percentage of all Hire Items on the same invoice.

3. The item is auto-added to every new sales record.

4. Assign it in Setup > Preferences > Sales > Damage Waiver (Auto Add).

5. Customers marked Damage Waiver Exempt won't have the charge applied (Setup > Customers > Insurance > Damage Waiver Exempt).

1. Go to Setup > Items and click + New Item.

2. Enter a description (e.g., "Damage Waiver") and code (e.g., "DW").

3. Set the Item Type to non-hire (e.g., Misc).

4. Check Non Stock in the Configuration section.

5. In the Rates/Prices tab:

   • Select "Each" in the Unit column.

   • Set Sell Ex and Sell Inc to 0.00.

6. Click Save New to save.

1. In the Rates/Prices tab, click the :: popup menu next to "Each unit."

2. Select Percentage Calculation.

3. Enter the Charge % (e.g., 12%) and select parameters:

   • Basis: % of All Hire Items.

   • Consistency: Choose Inc GST or Ex GST for both calculation fields.

4. Click Save Changes.
   

   

1. Go to Setup > Preferences > Sales.

2. Set the new item you have just created as your "Damage Waiver (Auto-Add)" Item

3. Save

1. In the Rates/Prices tab, scroll to the Auto Add section.

2. Select Auto Add Item (As Last Item).

3. Click Save Changes.

The Damage Waiver will now auto-add to new sales records.

1. Fixed Charge: Apply the Damage Waiver to the first invoice based on the initial hire period.

2. Variable Charge: Apply and recalculate the Damage Waiver for each invoice as amounts adjust.

1. Navigate to Setup > Customers and edit the customer.

2. In the Discounts tab, check No Damage Waiver.

3. Save changes.

• Add the Damage Waiver as a companion item to specific hire items.

• Configure it to calculate based only on the item above it.

• Note: Not compatible with online store orders.

Steps:

1. Edit the hire item in Setup > Items.

2. Go to the Companions tab and add the Damage Waiver item.

3. Check Required and save.

4. Use % of Previous Line Item when setting the Damage Waiver.

• Use a standard All Hire Items Damage Waiver.

• Replace the hire item's charge with a Misc/Non-stock item to avoid additional waiver charges.