Opening the Same Invoice Across Multiple Tabs or Users
HirePOS allows multiple users to work at the same time and allows invoices to be opened in multiple browser tabs.
However, avoid having the same invoice actively edited in more than one place at the same time.
Why this matters
Each open invoice page reflects the information that was loaded into that browser tab.
For example:
User A opens an invoice and begins making changes.
User B already has the same invoice open on another computer or browser tab.
User A finishes their work and saves the invoice.
User B later saves their older open copy of the invoice.
Because User B's page was opened before User A's changes were saved, their save may replace some of the newer information.
The same situation can occur when one person has the same invoice open in several browser tabs.
This behaviour is common to multi-user web applications and is best avoided by ensuring that only one current copy of a record is being actively edited.
Check who recently opened the invoice
The top-right corner of the Invoice screen shows who most recently opened the invoice and how long ago.
Use this as a quick indication that another staff member may currently be working on the record.
For example, if you open an invoice and see that another user opened it one minute ago, check with them before making changes.
Recommended practice
To avoid conflicting or outdated changes:
Avoid opening the same invoice in multiple browser tabs.
Avoid having multiple users edit the same invoice at the same time.
Check the recently opened indicator before editing a record that may be in use by another staff member.
Close old invoice tabs when you have finished working with them.
If you return to an invoice that has been left open for some time, refresh or reopen it before making further changes.
Take particular care when working with payments, invoice status changes, dispatches, returns, or other important updates.
Following these simple practices helps ensure that everyone is working with the latest version of the invoice and avoids unexpected changes caused by an older open copy being saved later.