Closing or Removing a Branch
When a physical branch closes, the recommended approach is to retain the branch in HirePOS so its historical records and reporting remain accurate.
At the time of writing, a branch cannot be made inactive or hidden. It also cannot be deleted while items, invoices, payments or other records are assigned to it.
Closing a real branch
Rename the branch so it appears at the bottom of alphabetical branch selection lists:
Go to Setup > Branches.
Select the branch that has closed.
Add leading lowercase z characters and a clear warning to the branch name.
Save the changes.
For example:
zz DO NOT USE - Brisbane
This keeps active branches near the top of selection lists and makes the closed branch less likely to be selected accidentally.
The branch will remain visible, but its historical sales, stock and transactional reporting will remain correctly attributed to it.
Removing a branch created in error
Contact HirePOS Support if a branch was created accidentally, used only for testing or contains little to no meaningful transactional history.
HirePOS Support may be able to migrate any assigned records to another branch and then delete the incorrect branch.
This process is not normally recommended for a genuine branch closure. Migrating the records changes your reporting history:
Previous sales will appear against the branch they were moved to.
Historical revenue for the receiving branch will be artificially increased.
Stock, payments and other transactions may also be reported against the receiving branch.
The deleted branch will no longer appear in historical reporting.
For a real branch that has traded and accumulated meaningful history, renaming it and retaining the record is the safest option.