Purchase Orders & Supplier Invoice Approval Workflow

Edited

Overview

In many hire and project-based businesses, the final supplier cost is not always known when a Purchase Order (PO) is created. This is common for:

  • Freight and transport charges

  • Sub hire and external equipment

  • Variable supplier pricing

To manage this effectively, HirePOS supports a workflow where:

  • Purchase Orders are created early

  • Supplier invoices are attached when received

  • The purchaser confirms pricing

  • The PO is only exported once finalised

This ensures:

  • Accurate cost control

  • Clear responsibility

  • Clean data exported to accounting

đź§­ Workflow Summary

Create PO → Attach Supplier Invoice → Notify Purchaser → Purchaser Reviews & Updates → Mark as Received → Export to Accounting → Accounts Match


Recommended Workflow

1. Create the Purchase Order

The purchaser creates the Purchase Order in HirePOS as soon as the requirement is known.

At this stage:

  • Pricing may be estimated or incomplete

  • Some charges may not yet be known

  • The PO remains in Awaiting status until receipted

Tip

If pricing is not final, add a note such as:

  • Pricing to be confirmed

  • Freight TBC

  • Sub hire invoice pending


2. Supplier Invoice is Received

When the supplier invoice arrives:

  • The office or accounts team uploads the PDF to the Attachments section of the Purchase Order

  • The PO should not be receipted yet unless pricing is already confirmed

  • The PO should not be exported at this stage

Key Point

The office team is responsible for capturing the invoice, not approving pricing.


3. Notify the Purchaser

Once the invoice has been attached, the purchaser should be notified that the PO is ready for review.

This can be done using:

  • Internal communication (email, Teams, Slack etc.)

  • HirePOS Alerts / Reminders

Suggested Message

Supplier invoice has been attached to PO #[Order Number]. Please review and confirm pricing.


4. Purchaser Reviews the Invoice

The purchaser opens the Purchase Order in HirePOS and reviews the attached invoice.

They should:

  • Confirm supplier pricing

  • Update PO pricing where required

  • Verify quantities received

  • Check any variable charges (e.g. freight, sub hire)

  • Confirm supplier invoice details if needed

Key Responsibility

The purchaser is responsible for ensuring the PO reflects the true final cost.


5. Mark the Purchase Order as Received

Once pricing has been confirmed, the purchaser marks the PO as Received.

During receipting, HirePOS allows entry of:

  • Quantities received

  • Back orders

  • Supplier invoice number

  • Delivery docket number

Important Rule

Received = Reviewed, Approved, and Ready for Export


6. Export to Accounting

After the PO has been marked as Received, the office/accounts team can export it to your accounting system.

  • Export only POs that are fully approved

  • Ensure pricing matches the supplier invoice

  • Ensure documentation is attached where required


7. Accounts Matching

Accounts then matches:

  • Supplier Bill ↔ Purchase Order

At this stage:

  • Any variance should be a genuine issue

  • Minimal investigation should be required


Key Principles

  • âś… Purchase Orders should be created early

  • âś… Supplier invoices should be attached to the PO

  • âś… Purchaser is responsible for pricing accuracy

  • âś… Only Received POs should be exported

  • ❌ Do not export incomplete or unapproved POs

  • ❌ Do not rely on accounts to correct pricing


Tips & Tricks

Keep everything inside HirePOS

Attach supplier invoices directly to the Purchase Order instead of relying on email chains.

Benefits:

  • Centralised records

  • Better audit trail

  • Less confusion


Use “Received” as an approval step

For variable-cost purchases, receipting should represent:

  • Invoice reviewed

  • Pricing confirmed

  • Ready for export


Make responsibilities clear

  • Office = captures invoices

  • Purchaser = approves pricing

  • Accounts = reconciles


Avoid early exports

Exporting before pricing is confirmed leads to:

  • Rework in accounting system

  • Confusion

  • Incorrect reporting


Use reminders to manage approvals

HirePOS reminders can help ensure:

  • Purchasers know when action is required

  • POs don’t sit unapproved


Common Scenario

“The purchaser doesn’t know the final price when creating the PO”

This is normal.

The correct approach is:

  1. Create the PO with estimated pricing

  2. Wait for the supplier invoice

  3. Attach the invoice

  4. Purchaser reviews and updates pricing

  5. Mark as received

  6. Then export


Final Summary

Create early → Attach invoice → Notify purchaser → Review & update → Receive → Export → Reconcile

This workflow ensures:

  • Accurate supplier costs

  • Clear accountability

  • Reduced admin overhead

  • Clean integration with external accounting systems

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