Import Images to Online Store Items

November 2020 Update
The Online Store has had an upgrade in the way it stores and displays images. Unfortunately, due to the nature of the upgrade, there are limited benefits to any images that were uploaded using the previous system. To get the most out of the upgrade, it is recommended that you progressively start to re-upload high quality images using the new system.

Image Size and Ratio

For best quality, whist maintaining optimal load times, we recommend you upload images with a maximum height or width of around 1280 pixels. The file size of a quality JPG image of these dimensions will typically be between 100 KB and 500 KB.

Regardless of the ratio you decide to use, it is highly recommended that you maintain that ratio for all images you upload to your online store. This will ensure you provide a clean, aligned, and visually pleasing user experience for your customers.

If you are having trouble deciding on a ratio for your images, consider trying a Square (1:1) image ratio. This will maximize your viewable area, and is a modern, clean approach seen on many platforms as standard, such as facebook and twitter.

Here is a great blog post that covers aspect ratio, along with many other tips for great online store photos.

Adding Images to your Online Store

  1. From the main menu strip at the top, go to Sales > Online Store, or alternatively click the Online Store button on the main menu screen in HirePOS.
  2. Click the Setup Store Items button.
  3. Find the item you would like to upload images to.
  4. Click the Image (or Image placeholder) in the Image column. This will redirect you to the Images tab in the Online Store Item Details screen.
  5. There are 6 possible images that can be uploaded. Click Import (or Replace if there is an existing image).
  6. Click the Browse image to upload button Or drag and drop an image to inside the dashed border of the image tile. You see a preview of the image you uploaded.
  7. Click the X Close button at the top right bottom (or button at bottom left).
  8. Proceed to import more images as needed.
CDN Technology
All new online store image uploads are stored in our CDN (Content Delivery Network) in the Microsoft Azure cloud infrastructure. This ensures that media content is served from data centres as close to the physical web browsing location as possible, to provide the fastest and most reliable browsing of images.

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