Refund Payment

Updated 11 months ago by Brad mills

If Bookings or Invoices are overpaid the balance will show on the Invoice page as a red Negative value and the Receive Payment button will instead show as Refund Payment.

How to refund a payment

  1. Edit the booking or invoice.
    If the booking/invoice is overpaid the balance will show as Refund Due, with a negative value. 
  2. Click the Refund Payment button.
  3. The refund amount will show as the amount due to be refunded.
    Overwrite the default refund amount if necessary. 
  4. Check the Method and Account are correct.
  5. Click Save New (or Save & Receipt or Save & Preview if preferred).

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