Items can be attached to other items as optional companions. When adding the primary item to a sale, you are prompted as to whether you would like to add any of the companions. This is a time saving feature and fool proofs the sales process as the salesperson does need to remember which items go with which.
Before you can add a companion to an Item, you must first create the companion as an Item in its own right. Any item can be added as a companion to another item.
Add Companions to an item
- Go to Setup > Items.
- Click the item you wish to add a companion to.
- In the Items page, select the Companions tab.
- Select items in the grid using the Code column in the same way you add items to an invoice.
For bulk items you can also enter a default Qty/Items.
- Click Save Changes.
Removing Companions from an Item
To remove a companion from an item, simply click the row menu (grey rectangle with 4 dots on it, to the left of the row) and then click Remove Line
Item Groups (Master Records) and Companions
You can also add companions to a Item Group (Master Record), by going to Setup > Item Related > Item Groups (Master Records) > Click/edit a group > Companions tab.
Then, you can add companions the same way you can with items, by clicking the Item Dropdown and selecting the companion you wish to add.
If the item does not have companions, then the Companions attached to the Group Master record will be used instead.