Xero Uptime and Connection Issues

Although uncommon, occasionally Xero can experience technical issues.

In the case of issues specifically relating to their API (the connection that HirePOS uses to export / import with Xero), you may encounter problems using Xero with HirePOS for a period of time.

If you are having trouble connecting with Xero from HirePOS (for example, are getting a "504 Gateway Time-Out" error), it is worth checking the Xero API Status Page to see Xero has recorded an incident, and have published any estimated recovery time.

You can check this here:

If you are experiencing other errors when exporting records to Xero, check out the following article for common reasons and remedies: Common Xero Export Errors


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