Partial Returns

There are two ways to complete a partial return of “Bulk” items (Quantity For Hire greater than 1).

Partial return via the “Returns” method:

This is the easiest way to do a partial return, to create a partial return on an item:

  1. Navigate to Sales > Returns select the item/invoice you want to return.
  2. Tick the checkbox next to the item, this will automatically set the entire Hired Qty to be returned.
  3. Fill in the amount that are still hired or damaged

At this point, you can either click return items now, in which case on the invoice the partial return will be on the same line as the items still on hire.

OR, you can tick the “Re-charge items not returned” box, in which case the returned items will be on their own separate line with a “Hired To” date, and closed off.

Partial return via the “Invoice” method:

  1. Click show line details.
  2. Enter a Partial Qty Returned value.
Depending on several factors, you may need to manually run AutoCalc after doing a partial return this way in order to calculate your new price. This can be easily done by pressing the blue AutoCalc link above the totaling section of the invoice screen.
If you need the returned items to be on a seperate line, you MUST use the Sales > Returns screen.

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